Cynthia D. Hensley M.D. P.A.

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Patient Care and Health Information

Office hours

Office hours are generally 7:45 a.m. to 3:30 p.m. most weekdays. The office is closed on Thursday.

Waiting Room

Pathology Results

We know that our patients are anxious to receive their biopsy results. We will call you with your results as soon as possible even if they are benign. There might be times when results are submitted for additional analysis which may delay results. If you have specific concerns, please feel free to contact our office.

Exam Room

Additional info

Medical insurance

Our office will be happy to submnit your medical claim to any Medicare Replacement policy such as AARP, or Humana. Please note that these insurances programs are out-of-network policies, so we recommend that you vverify your out-of-network benefits before your visit.

Patient information

The key to success of our medical center in a combination of highly qualified medical staff, the latest high-tech equipment and also the impeccable service and individual approach to each patient.

Health information

Surgical Procedures

There are many instances when a growth or lesion must be removed to determine the nature of the lesion, or at the patient’s request for cosmetic reasons. In most cases, this procedure can be cost-effectively accomplished in the office under local anesthesia.

With any surgery there is a risk of bleeding, infection, and scar formation. We make every effort to minimize such risks by customizing the surgical procedure for you.

If surgery if anticipated, please inform our staff of any general Health Problems, Allergies, and Medications you are taking (especially Blood Thinners). Also, let us know if you need prophylactic antibiotics prior to your surgery, as a result of an artificial heart valve or an orthopedic joint replacement.


The tissue removed will be sent to a pathology laboratory for diagnostic study. The pathologist for this service will directly bill you, unless your health insurance has contracted with the pathologist for this evaluation.

Dr. Hensley or one of her staff will contact you by phone or letter in one or two weeks following your surgery. If we have not been able to contact you within that time frame, please call the office during regular office hours for biopsy results.

Prescription Refills

Dr. Hensley will determine if a refill will be renewed on a case-by-case basis. Please call only during regular office hours. For your protection, certain prescriptions will not be refilled unless you have been examined in the office recently. Please have you pharmacy’s telephone number handy when you call the office.

Telephone Calls

All patients are encouraged to call with any questions they have regarding their medical or surgical problems. Our medical staff in consultation with Dr. Hensley will answer all calls. If necessary, Dr. Hensley will return your calls during office hours so that your medical records are readily available.

Office Appointments

Office hours are by appointment only, which provides the most convenient and efficient service for you. If you have an emergency, we will fit you into the schedule as soon as possible.

Fees and Payments

We make every effort to minimize the cost of your medical care. Our fees are consistent with the customary charges for specialty care in our area and reflect the level of care you receive. We request that payment be made at the time of your office visit.


We participate with Medicare and Blue Cross Blue Shield of Florida. The statement of charges you receive following your visit has been designed to provide all of the information needed by you insurance company to process your claim promptly.


We can think of no greater compliment than being asked to care for a member of your family or one of your friends.

Thank you for your confidence.

Urgent care

For all emergency issues, call 911.

For all non emergency, urgent issues, please call the office. Should your urgent issue occur after office hours, the answering service will direct you to Dr. Hensley or the physician on call. Your call will be returned at the earliest opportunity.


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